Looking for more information? Check out some of the links below.
Our new guide, Your little book about protecting your personal information' is full of general tips and advice (1.8MB)
Sample letters
Template letter to request your credit file
You have the right to access your credit history from credit reference agencies like Experian and Equifax. We've made this template letter for a credit file request.
Template letter to credit reference agency to correct your credit file
If there's a mistake on your credit file, it's important that you get it corrected. Here's a template letter that you can use to let credit reference agencies know that your credit file needs to be changed.
Template letter for making a subject access request
You have the right to know what information an organisation is holding about you. You can use this letter to make a subject access request.
Some guidance from our main website:
Credit explained publication
Here's some more information about how to access and correct your credit reference file.
Accessing your examination records guidance
This guidance explains your right to access examination records under the Data Protection Act.
How to access your information
Some general guidance on your subject access rights.
When organisations collect your information
This guidance tells you what you can expect when organisations collect information about you. It also tells you what you can do if there is a problem with the way your information has been collected or used.
Personal information health check
Have a go at our quiz and find out how much you've learned about keeping your personal information safe and secure.
Other stuff:
Poster
Here's a poster you can put up anywhere to let people know that they can get advice about their credit.
Bookmark
This bookmark contains some tips about keeping your credit details safe and accurate.
Top tips card
More tips on credit, this time on a handy card.
Other organisations:
Callcredit Limited
Consumer Sevices Team
PO BOX 491
Leeds
LS3 1WZ
Tel: 0870 060 1414
www.callcredit.co.uk
Experian Limited
Consumer Help Service
PO BOX 8000
Nottingham
NG80 7WF
Tel: 0844 481 8000
www.experian.co.uk
Equifax Ltd
Credit File Advice
PO BOX 1140
Bradford
BD1 5US
Tel: 0844 335 0550
www.equifax.co.uk