Contents
Using this handbook
Part 1 – Background information
Chapter I – Overview
PIAs and other processes
Compliance checking and data protection audit
Information security procedures
Stakeholder management
Consultation
Why do a PIA?
Identifying and managing risks
Avoiding unnecessary costs
Inadequate solutions
Avoiding loss of trust and reputation
Informing the organisation’s communications strategy
Meeting and exceeding legal requirements
What are the end results of an effective PIA process?
When to do a PIA
Managing a PIA
Who should take responsibility for a PIA?
Who should carry out a PIA?
The PIA project steering committee
Role of the organisation’s data protection/ privacy officer or team
Resourcing a PIA
Role of the Information Commissioner’s Office
Conducting the PIA process
Preliminary phase
Preparation phase
Consultation and analysis phase(s)
Documentation phase
Review and audit phase
The PIA project plan
PIAs across more than one project
Chapter II – Privacy, risks and solutions
What is privacy?
Privacy of personal information
Privacy of the person
Privacy of personal behaviour
Privacy of personal communications
How is privacy protected?
Why is privacy important?
Privacy risks
What do we mean by privacy risks?
Recognising privacy risks
Broad personal information issues
Issues around identification of the individual
Function creep
Registration and authentication processes
Surveillance
Location and tracking
Intrusions into the privacy of the person
Persons at risk, and vulnerable populations
Issues around the exercise of rights by individuals
Future economic and social developments
Relevant legal considerations
Identifying privacy solutions
Accepting the risks
Privacy impact avoidance measures
Privacy impact mitigation measures
Privacy by design
Part 2 – The PIA process
Process Maps
PIA process – an overview
The PIA decision tree
Initial assessment process map
Full scale and small scale PIA process map
Chapter III – Initial assessment
How to determine if a PIA is needed
Preparing for the PIA screening process
Project outline
Stakeholder analysis
See what else is out there
The screening questions
Make an initial assessment of the privacy risks
Chapter IV – Full-scale privacy impact assessment
The five phases of a full-scale PIA
Preliminary phase
Developing the project outline
Preparation phase
Developing a consultation plan
Consultation and analysis phase(s)
Documentation phase
Review and audit phase
Chapter V – Small-scale privacy impact assessment
Overview
Why do a small-scale PIA?
Examples of projects for which a small-scale PIA might be appropriate
The small-scale PIA process
1. Preliminary phase
2. Preparation phase
3. Consultation and analysis phase(s)
4. Documentation phase
5. Review and audit phase
Chapter VI – Privacy law and other legal compliance checking
The importance of compliance checking
Responsibilities
Potentially relevant areas of the law
Postponing or redesigning a project
Chapter VII – Data Protection Act compliance check (including PECR)
The role of compliance checking
Compliance checking
Postponing or redesigning a project
Chapter VIII – Other ICO guidance
ICO Publications
Appendix 1 – The PIA screening questions
Step 1 - Criteria for a full-scale PIA
Step 2 - Criteria for a small-scale PIA
Step 3 - Criteria for a privacy law compliance check
Step 4 - Criteria for a Data Protection Act compliance check
Appendix 2 – Data protection compliance checklist template
Appendix 3 – PECR compliance checklist template
Appendix 4 – Privacy strategies
Printer-friendly version (pdf)
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Part II - The PIA process
Process Maps
Full Scale and Small Scale PIA Process Map
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