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Making an appeal

Intro | Taking action | How we can help | Other people's stories | More info
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How we can help
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If your school or university won't give you access to information that is held about you, we may be able to help.

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Other people's stories
Other people's stories
Read about some of the  problems other people have experienced when accessing their exam information.

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More info
More info
Get further advice  about how to access the information held by educational bodies.


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Taking action

So, you want to find out more about your exam results. What do you need to do?

Exam resultsMaking an appeal
You may have good reasons to appeal a mark you’ve been given in an exam. For example, you might believe the procedure wasn’t followed correctly, there was bias or prejudice in the decision-making, or the examiner has made a mistake.

First, get a copy of your school or university appeals procedure. This may be available from their website, if they have one, or by contacting their main office.

This will tell you what you need to do, and who to contact .

Getting access to your information
To access the information held about you, write to the place that holds the information. You may be able to get the address from your school or university’s appeals procedure (see above). You can use email. Keep a copy of whatever you send, and write down the date you sent it.

How long will it take?
As long as the exam results have been published, your school or university must respond to your request for your information within 40 days.

If you request the results before they have been announced, your school or university must respond:

  • within five months of the date of the request; or
  • within 40 days from when the results are published (whichever is earlier).

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