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The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals

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Link to complaint forms Received an automated call or recorded message?

The Information Commissioner’s Office is currently receiving a large number of complaints about automated calls. Many of these calls refer to winning a holiday or cruise and have been received in the early hours of the morning.

The Privacy and Electronic Communications Regulations require that UK organisations do not make automated, direct marketing telephone calls to anyone without their prior consent.

The ICO is currently investigating to determine who is responsible for making these calls. If you received a call like this, and are able to give us any information that might help to identify the company calling (for example the company name or telephone number) please complete a complaint form.

 


View more on the ICO's tender for research Availability of advice on security for small/medium sized organisations

The ICO is inviting bids to research and produce a report on the availability of advice on information security for small/medium sized organisations.

We need to understand what advice is available and from where – how authoritative, reliable, useful and appropriate that advice is and whether the advice is kept up to date so that we can refer organisations to it.

View details about this tender